lendsqr logo

Credit Recovery Agent

Customer Support & Collections

Remote

Full-time

Apply for this role

About the Lendsqr ecosystem

Lendsqr is building the infrastructure that powers thousands of lenders across Africa and beyond. Our ecosystem connects smart talent with lenders who are leveraging technology, data, and services to launch digital lending at scale.

When you join a lender within the Lendsqr ecosystem, you're not just taking a job; you're becoming part of a mission to provide every African with credit access exactly when it's required.

By applying through this portal, your profile becomes visible to top lenders like Kredi Bank, Urgent10k, Irorun, and many others who depend on Lendsqr to power their lending systems.

About the role

The Recovery Agent is responsible for recovering overdue loans through direct client engagement and enforcement of collection policies.

This role helps maintain the quality and performance of lending portfolios.


Responsibilities and competencies

  • Follow up on delinquent accounts
  • Implement agreed recovery strategies
  • Report recovery outcomes and update systems
  • Work with legal or compliance teams as needed
  • Maintain accurate records of collection activities
  • Negotiation and persuasion
  • Record keeping
  • Compliance awareness
  • Problem-solving

Requirements

  • Minimum of 2:1 in any discipline
  • Minimum of 2 years of experience in loan recovery or collections
  • Knowledge of legal and regulatory collection requirements
  • Strong interpersonal and negotiation skills
  • Ability to work independently and in the field

Apply for this role

our values

Our values power the will to do what we do

Our values guide our internal conduct as well as our relationship with our customers, partners, and shareholders.

value icon

Performance

Operating at a level far above excellence

value icon

Innovation

Solving problems that stymie others

value icon

Grit

Never giving up

value icon

Accountability

Responsible. The buck stops here.

value icon

Discipline

Operating at a higher level of excellence than the best

Learn more about Lendsqr

About us

Who we are at Lendsqr

We are on a mission to help everyone in the world access the loans they need to create a better life.

Problem statement

What problem is Lendsqr really solving?

Learn more about the problem we are really trying to solving and the efforts we’ve made so far.

Case Studies

How our Lenders use Lendsqr

Read all about how our Lenders use Lendsqr and their success they’ve been able to achieve.

Get started with Lendsqr

Want to see first-hand how Lendsqr can push the boundaries of your lending business? Sign up now for free and check it out, we'll be with you every step of the way

Register as a Lender
get started image